We were visiting town for a concert and something happened to our wheel where it was making a very loud noise. We didn't know of a place to go, but Elite was in the area. It was a Friday at noon and they were not open on Saturday. Phillip and another gentleman were able to get our car fixed that day... and better yet, it was something minor and they fixed it for NO CHARGE. We highly appreciate their customer service! It was nice to be valued in a city that we were not familiar with. They saved our weekend. We are very grateful!