I will not go anywhere else to get my car work done, and neither will my mom or grandparents! I used to always get so nervous going to car shops in case of being pressured, being talked to like I'm dumb, etc., but I feel comfortable here and I trust the people who are talking to me. I can ask as many questions as I want, and I have never felt stupid or like I was being talked down too. As other reviews have said, they are honest and truthful about what is going on with my car and have never pressured me to get stuff done (even though I probably need to). Everyone is kind & respectful- plus, they have free snacks and who doesn't love snacks?!